About Us

At Vaceu, we offer home and outdoor lifestyle products to improve your indoor and outdoor living experiences. From indoor sofas to help you relax, to outdoor swings, bathroom stands and kitchen essentials.

Vaceu story began with a vision of helping customers create comfortable and practical outdoor spaces, including gardens, terraces, and patios. What started with researching products and outsourcing trips to check materials, grew into a brand focused on quality, consistency, and customer satisfaction. As we spoke with customers, we saw an opportunity to bring that same level of care to their indoor spaces too, and expand further into additional categories.

Our Values

Our values are centered on reliability, clear communication, and customer care. We focus on providing a straightforward shopping experience supported by transparent policies and consistent service.

What You Can Expect

  • Home & outdoor goods
  • Helpful customer service during business hours
  • 30 day Return & Refund Policy for added piece of mind

Need Help?

Our FAQs answers many common questions and is a good place to start. If you need further assistance, you can contact our support team directly. We aim to respond to all enquiries within 24 hours during our business hours, Monday to Friday, 9:00 AM to 5:00 PM EST (excluding weekends).

Thank you for choosing Vaceu. We appreciate your business and are committed to clear communication, consistent service, and customer care.

Vaceu

Company Name: Tiosan Focus LLC

EIN: 98-1880343

Address: 698 Ave B, Leetsdale, PA 15056, United States

Email: support@vaceu.com

Phone: +14128918142

Customer Support Timings:

9:00 AM - 5:00 PM EST, Monday - Friday (except for Weekends)

We aim to respond to emails within 24 hours during our business hours.

  • Call Us

    Speak with us on: +14128918142. Lines are open between 9:00 AM to 5:00 PM EST (except weekends, when we are closed).

  • Email Us

    Our email is support@vaceu.com. We aim to respond within 24 hours during our 9:00 AM to 5:00 PM EST business hours.

  • Returns

    Returns are accepted within 30 days of your order being delivered, subject to conditions.

    See Return & Refund Policy