Payments Policy

At Vaceu, we aim to provide a secure and convenient checkout experience. Please review the information below regarding accepted payment methods, billing, and payment processing.

Accepted Payment Methods

We accept the following payment options for all orders placed on our website:

• Visa
• Mastercard
• American Express
• Diners Club 
• Discover

All payments are processing in USD.

Payment Processing

• Your payment is charged immediately when you place an order
• Once your payment is successfully processed, you'll receive an order confirmation email with your order details and receipt
• If a payment is declined or fails, the order will not be processed. Please check your billing details or contact your bank for help.

Billing Information

• Please ensure all billing information provided at checkout is accurate and up to date.
• Incorrect or incomplete billing details may result in processing delays or order cancellation.
• Akaian may request additional verification if unusual or inconsistent billing activity is detected.

Order Confirmation

Once your payment is approved, you’ll receive:

• An order confirmation email
• A receipt showing the total amount charged
• Tracking information once your order ships

If you don’t receive a confirmation email within a few minutes, please check your spam or promotions folder or contact us for assistance.

Payment Security

All payments are processed securely through Shopify Payments. During checkout, your payment information is protected using industry-standard encryption. You can confirm a secure connection by looking for the lock icon in your browser’s address bar.

We do not store your credit card information. Payment details are securely transmitted directly to our payment processor and banking partners.

Refunds to Original Payment Method

• Approved refunds are issued to the original payment method used at checkout.
• Depending on your bank or payment provider, refunds may take several business days to appear in your account.

How to contact us about our payment policy?

If you have any questions, please contact us using the details below. We aim to respond within 24 hours during our business hours (9:00 AM–5:00 PM EST, Monday to Friday).