Privacy Policy

This Privacy Policy explains how Vaceu (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://vaceu.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). Please read this Privacy Policy carefully.

How We Collect and Use Personal Information

We collect personal information to provide, operate, and improve our Services. This includes processing orders, communicating with customers, providing support, complying with legal obligations, and protecting our business and users.

Personal Information We Collect

Information You Provide Directly

• Contact information (such as name, email address, phone number, and shipping/billing address)
• Order details (including items purchased and payment confirmation)
• Account information (such as login credentials, where applicable)
• Communications with customer support

Information Collected Automatically

When you visit our Site, we may automatically collect certain information using cookies or similar technologies, such as:

• Device and browser type
• IP address
• Pages visited and usage activity

Information from Third Parties

We may receive information from service providers, payment processors, or other partners who help us operate our Services.

How We Use Your Personal Information

We use your data to fulfill orders, process payments, manage shipping, and send product or promotional updates. We comply with CCPA regulations.

We use personal information to:

• Process and fulfill orders
• Communicate about orders, accounts, or policies
• Provide customer support
• Improve our website and Services
• Detect fraud and maintain security
• Comply with legal and regulatory requirements
• Send marketing communications where permitted by law

Cookies

We use cookies and similar technologies to improve functionality, analyze site performance, and enhance user experience. You can manage or disable cookies through your browser settings, though some features of the Site may not function properly.

How We Share Personal Information

We may share personal information with:

• Service providers and vendors who perform services on our behalf
• Payment processors and logistics partners
• Marketing and analytics providers
• Government authorities when required by law

We do not sell personal information.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can remove it.

Data Security and Retention

We use reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure. We retain personal data only as long as necessary to fulfill legal, contractual, and operational purposes.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Request a copy of your data
• Restrict or object to certain processing
• Withdraw consent where applicable
• File a complaint with a data protection authority

To exercise your rights, please contact us at support@vaceu.com. We may need to verify your identity before fulfilling your request.

Questions About our Privacy Policy

If you have any concerns about our data practices, please contact us. You may also contact your local data protection authority if you wish.

We aim to respond within 24 hours during our business hours (9:00 AM–5:00 PM EST, Monday to Friday).